Please be sure you have fully read and understand all payment, delivery and DOA policies before purchasing. Visit our store pages which provide a full description of all policies. Below is an excerpt from each:
We send our shipments out at the end of the day Monday–Thursday. We send them at the end of the day so that the package has shortest time in transit. In the rare event that your coral may be dead on arrival (D.O.A.), you must contact us within 12 hours of receiving the coral, along with detailed pictures of the coral and packaging. NO EXCUSES / NO EXCEPTIONS.
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No Returns unless its DOA and it will be credited back to you on the card you used to purchase.